Trustindex verifies that the original source of the review is Google. The day after Christmas, on December 26, 2024, I experienced a devastating house fire. The fire started in my living room and burned long enough that smoke filled my entire home, making it unlivable and requiring a complete remodel.
Shortly after the fire, Andrew from Capital Construction was one of the very first people on the scene. At a time of devastation, high emotions, and uncertainty, Andrew provided reassurance, kindness, and genuine empathy. As the main contractor, he was never pushy or focused on selling Capital Construction’s services. While multiple contractors were driving by and leaving business cards, Andrew’s calm professionalism and compassion made Capital Construction my clear first choice.
During the first few months, Andrew maintained constant and consistent communication, keeping me fully informed every step of the way. Soon after, I met Nick, who was in charge of handling the contents inside my home. Like Andrew, Nick went above and beyond — always communicating clearly and making sure I knew what was happening and when. He and his crew even took the initiative to gather items of personal or financial importance, such as credit cards, IDs, photos, and jewelry and get them to me immediately.
Andrew and Nick also referred me to other companies that matched their same level of professionalism. Tom from Hamlet Dry Cleaning is a perfect example — he and his team went above and beyond to help my family regain a sense of normalcy during such a difficult time.
Melissa at Capital Construction was incredibly helpful in coordinating communication between the insurance company, Andrew, and me. The entire team was flexible, responsive, and understanding when it came to navigating insurance payments and documentation — even helping send insurance checks to my parents, who are on the deed but live out of town.
As the months passed and the remodel came together, I was introduced to Chris, the Project Manager, who continued the same excellent level of communication. Tayler was an absolute joy to work with — we spent nearly two hours together choosing every detail, from door knobs and light fixtures to fans, faucets, and sinks. Her patience, attention to detail, and design insight made the process enjoyable despite the circumstances.
When the remodel was complete, I walked into what felt like a brand-new home. The quality of the work exceeded my expectations. Nick’s team remained responsive and respectful when addressing final touch-ups, and the entire Capital Construction staff continued to offer support even after the project was done.
While it’s bittersweet to see our collaboration come to an end, I’m forever grateful for the compassion, professionalism, and excellence that Capital Construction brought to such a difficult chapter of my life.
I 100% recommend Capital Construction to anyone in need of a home remodel or restoration. They turned my disaster into a fresh start — and treated me like family every step of the way.
