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Dear Capital Construction,
I wanted to send a Thank You letter for the quality services I received once again from Capital Construction. It is not expected to be a repeat customer, but that is how things played out in the start of 2018. With the cold temperatures this January, I experienced frozen pipes in my kitchen on January 6-7 and had to cut a hole in the basement ceiling to finally get heat to the frozen area. The basement was part of the restoration of 2017 and I was concerned the pipes had not been insulated properly. Mr. Wyatt was once again quick to respond and as always, professional. He reviewed the photos and agreed to send someone out to reinsulate the pipes and repair the hole in my ceiling as a courtesy for my restoration warranty. Additionally, they would check the insulation of the washer pipes just a few feet over. On January 8, the anniversary of the 2017 floor, I had a pipe burst in the garage. Unbelievable to be the same day, but it is true. A plumber was able to repair it quickly and there was no damage or loss. On January 10, Capital Construction crew Harvey and another gentleman came to do my repair. Just as I had experienced in the past, they were professional, listened to my needs and seamlessly completed the job while I was at work. Harvey also provided support to insulate the garage pipe and left me a note explaining the work he had completed. All the repairs were made in one day and display top notch quality and craftsmanship once again. Thank you Capital Construction for a positive experience during a challenging time. I will always recommend your company to anyone in need of repairs.